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CALL 1-833-386-9248

Shipping and Returns

Ground shipping is used on all gas orders. 

At checkout, every calibration gas order will be charged $39 which covers the Hazmat Handling Fee and ground shipping for orders in the continental US. Order as many gases you like and only pay $39 at checkout. Overnight shipping is available online. Please call for other options.

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  • Where do we ship? We ship within the United States and internationally. Call 833-386-9248 for international orders. Some countries are not eligible for international shipping. Customs fees may be charged for international shipments

  • How long will it take for my order to ship out? 3 to 5 business days. 

  • How long will my order take to arrive once it has shipped? 2 to 5 business days.

  • How do you ship orders? We ship via FedEx or UPS. When your order ships, you will receive an email with the tracking number for your shipment. Gas orders will require a signature at time of delivery.

  • Shipping to Hawaii and Alaska will need to be shipped overnight or two day air. The $39.00 charge will not qualify for these locations.

Return Policy 

  • Note:  Once your gas order has shipped, we are not able to cancel the order.

  • If we made an error, please call us. We will replace your order and deliver the product in the fastest time possible at our expense.

  • Some products will have a 20% restocking fee deducted from your refund.

 Time Period for Returns and Processing Times

  • Return requests should be within 5-10 business days, must be in original packaging, minor usage, and undamaged in any way.

  • They will be processed within one business day.

  • By purchasing from EGas Depot, you agree to use proper protocols for shipping returns of hazardous materials. 

  • All returned products must have an RMA (Return Merchandise Authorization) number. 

    • Contact us for your RMA by phone during office hours, 8:30 AM to 5:00 PM EST, Monday-Friday.

    • Or contact us for your RMA via email: accounting@cihequipment.com or info@egasdepot.com

 

 

 

 

 

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