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Return Policy

Return policy

100% satisfaction guaranteed. No hassles

CALL TOLL FREE 833-386-9248

8:30AM - 5PM Mon - Fri Eastern Standard Time

 

FREE AND AT OUR EXPENSE.
If we made an error, please return the product for a full refund.  We will replace your order and deliver the product in the fastest time possible. In addition, we will provide our Fed Ex shipping account so the return freight and hazardous material charges are free.

Time period for returns and processing time

Return requests should be within 5-10 business days, must be in original packaging, minor usage, and undamaged in any way. They will be processed within one business day.


By purchasing from E-Gas Depot, you agree to use proper protocols for shipping returns of hazardous materials. 

All returned products must have an RMA (Return Merchandise Authorization) number. 

Contact email address and phone (Immediate answer) 8:30 AM to 5PM EST)

Email to contact: accounting@cihequipment.com

 

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